Using Shinkalina

Terms of service

These terms describe the basic rules for using Shinkalina as a host or participant.

Last updated: August 21, 2026

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Using the service

You may use Shinkalina to create and run lawful live quiz experiences. You are responsible for the content you upload and for having permission to use it.

Accounts and access

Keep access to your host email secure. Player access is temporary and tied to a live game. Do not attempt to disrupt games, bypass capacity limits or access other users’ content.

Plans and payments

Paid passes increase live room capacity for the period shown at checkout. Features, limits and prices are presented before purchase. Contact us promptly about billing issues; applicable consumer rights remain unaffected.

Refunds and cancellations

A pass is digital and runs for the period shown at checkout. Ask us before that period opens and we refund it in full. Once it has opened, the period you paid for is yours to use and the pass is not refundable — unless a fault on our side prevented your event from running, in which case we refund it in full. Duplicate or accidental charges are always refunded. Write to us at the address below from the email you paid with; refunds return to the original payment method, usually within 5 to 10 business days. A refunded pass keeps working for three more days so an event already under way is not cut off, then ends — or ends on its original date if that comes first. A pass refunded before it opens ends immediately.

Availability and changes

We work to keep live games reliable, but cannot promise uninterrupted availability. We may update the service or these terms; material changes will be reflected on this page.