Help center

Answers for hosts and players, before the room is waiting.

Start with the common paths below. If something still does not make sense, contact us and include what you were trying to do.

Frequently asked questions

Getting started as a host

Sign in by email, create a quiz, add questions and run a rehearsal before the event.

  1. 1Open the host console
  2. 2Create or import a quiz
  3. 3Start a game and project the lobby
  4. 4Use the host screen to advance rounds

Joining as a player

Enter the six-digit PIN shown by the host, choose a nickname and avatar, and wait in the lobby.

  1. 1No player account required
  2. 2Use a modern mobile browser
  3. 3Keep the game tab open
  4. 4Return on the same device if disconnected

Plans and event capacity

Every plan contains the same features. Paid passes only increase the number of players allowed in a live game.

  1. 1Free: 10 players
  2. 2Event passes: 100 to 2,000 players
  3. 3Annual Host: 200 players
  4. 4Existing quizzes remain after a pass ends

FAQ

Frequently asked questions

Contact support
My magic sign-in link expired. What should I do?+

Return to the host sign-in screen and request a new link. Always open the newest email; requesting another link invalidates the older one.

Why can’t a player join?+

Check that the PIN has six digits, the game is still accepting players and the room has not reached its capacity.

Can two laptops use one host account?+

The latest login wins. This prevents an account from being used to host from multiple devices at the same time.

Does a player need to install anything?+

No. A current mobile browser is enough.

What happens to quizzes when a pass expires?+

Nothing is deleted. Quizzes remain editable and previously created games keep the capacity assigned when they were created.

Can I export my quiz and results?+

Yes. Quiz content supports CSV and JSON workflows, and final results can also be downloaded.

Open the host console

Start with the common paths below. If something still does not make sense, contact us and include what you were trying to do.

Open the host console